SoftwareReviews was created at Info-Tech Research Group, a world class IT research and consulting firm started in 1997. Enterprise Search helps users securely find, retrieve, and organize information from a variety of internal databases, documents, intranets and applications (CRM, ERP, HRIS), as well as from externally facing sources such as websites.
Forrester defines cognitive search and knowledge discovery solutions as a new generation of enterprise search solutions that employ AI technologies such as natural language processing and machine learning to ingest, understand, organize, and query digital content from multiple data sources.
Insight engines combine search with AI to deliver actionable insights derived from the full spectrum of content and data sourced within and external to the enterprise. This allows existing or synthesized information to be delivered proactively or interactively, and in the context of digital workers, customers or constituents at timely business moments.
Enterprise search technology relates users' inquiries to all kinds of information in order to identify relevant information and perform light analysis. This Magic Quadrant introduces search managers and information architects in end-user organizations to the range of enterprise search vendors they can choose from.