How Alstom Keeps Big Projects on Track
As a global leader in the transportation sector, Alstom offers its diverse customers a vast portfolio of high-speed trains, metros, monorails, and trams. But with over 74,000 employees using hundreds of applications, generating loads of data stored in many different places, too much time was spent searching for knowledge and insights needed to do their job.
Siemens Industry Online Support Portal Powered
Siemens, a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe, needed a search solution that gave customers, partners, and 200,000 employees access to documentation with parts and product information from more than 20 million pieces of content.
Airbus Helicopters Takes Technical Support to New Heights with Sinequa
Airbus Helicopters, the world’s leading manufacturer of helicopters, enables self-service technical support and gains insights that contribute to the safety and innovation of aircraft using Sinequa’s intelligent search.
How One Manufacturer Achieves Operational Excellence at Scale
A leading global manufacturer, Siemens makes operational excellence a critical part of its digital strategy. The organization relies on accurate, up-to-the-minute information to drive meaningful actions. Without it, customer satisfaction and revenue are directly impacted.
Reduce the Time-to-Resolution for Call Centers
This French telecommunications company has tens of millions of customers that rely upon it for mobile phone, land-based phone, and high-speed internet service. Customers interact with the company either through its call center or by visiting one of the hundreds of brick-and-mortar locations.
Informed Efficient Trials
This global biopharmaceutical company focuses on neurological and immunological diseases including Epilepsy, Parkinson's Disease and Rheumatoid Arthritis. In labs and ofﬁces around the world, 7,643 employees work to develop both new chemical entities and biological entities in an effort to improve the lives of people suffering from these devastating diseases.
Informing Pharma Research
The biopharmaceutical group focuses on reproductive health and pregnancy, with more than one-third of the R&D budget devoted to developing innovative treatments in reproductive and maternal health. Another area of focus is gastroenterology and urology. Like many companies in this space, it has expanded through mergers and acquisitions and today has 56 ofﬁces worldwide. Today’s innovations are built upon decades of research and development, detailed in reams of discrete documents scattered across multiple systems.
Empowering Global Sales Teams
This building materials merchant has a network of 2,000 outlets run by 63,000 employees in 27 countries. It supplies new construction, renovation and home improvement markets. It operates in a highly competitive market. It currently generates an operation margin of 7%. It is part of a larger organization with sales of €39B.
Inform the Banking Call Centers
Learn how a leader in banking sector has dramatically improved call center agents' productivity and mitigated risk thanks to Sinequa.