Airbus Helicopters Takes Technical Support to New Heights with Sinequa.
Airbus Helicopters operates 23 customer centers around the world, which handle 30,000 requests per year (10% of which are urgent). To improve support operations, the agents from Airbus needed an application to speed up the resolution of the support cases through a 360-degree view of customers and cases for an in-service fleet of 12,000 helicopters. Discover the Airbus Helicopters success story.
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"Airbus Helicopters Technical Support"
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