Voice of Customer: Groupama.

A consolidated view of data facilitates the work of sales representatives

Groupama presents the solution implemented to search in customer data and aggregate interaction data including emails, marketing campaigns, and phone calls, to bring understanding to the context of the cases handled by their sales representatives.

This includes:

  • Indexing from a data lake.
  • Indexing in full and run-of-the-mill mode.
  • Creation of widgets querying the search engine, to integrated into existing applications.
  • Deployment in Groupama's regional agencies.

(Video in French)

Discover what Sinequa can do for your business.

Let’s have a quick overview of the benefits that our product can give to your company.

Related videos.

Voice of Customer : Saint Gobain

Voice of Customer : Saint Gobain

Learn from the experience of Saint Gobain Bâtiments de France. See how Saint Gobain’s sales reps use intelligent search to:

  • Effectively navigate the product catalog
  • Suggest related products to optimize order fulfillment
  • Recommend complementary products to customers
  • Search for substitute products during stock shortages

Build better call center experiences

Discover Carol, and learn why Intelligent Search is key when you're in the call center business.. She wants to rise as a manager, and shape the future of work in call centers. But it's not an easy path, and she will face lots of difficulties.

©2023 Sinequa. All rights reserved | Privacy policy | Consent choices