Voice of Customer : Saint Gobain.
Aggregating customer and product data to optimize the customer experience at Saint Gobain
Learn from the experience of one of the leaders in professional distribution.
See how Saint Gobain’s sales reps use intelligent search to:
- Effectively navigate the product catalog.
- Suggest related products to optimize order fulfillment .
- Recommend complementary products to customers.
- Search for substitute products during stock shortages.
All while taking the customer profile, sales history, stock rotation, margins, and availabilities into account.
(Video in French)