Applying Generative Language Models to Enterprise KM.

From producing social media content and writing computer code to building interactive voice assistants, generative language models like GPT are being adopted by organizations across industries for a growing number of use cases. The speed and scale at which these models can operate, and their utility in automating and optimizing a wide variety of tasks, has caught the attention of both IT and business leaders alike hungry for greater productivity and innovation.

However, while they can ingest and analyze information amazingly fast, getting the right answers to important questions inside your enterprise can be a different matter. When accuracy and reliability count, that knowledge is often spread across countless documents and departments.

Generative language models have a lot of potential for transforming knowledge management and knowledge-intensive departments such as contact centers and internal help desks. To discuss strategies for effectively leveraging, including emerging best practices and pitfalls to avoid, KMWorld is hosting a special roundtable webinar on September 26th.

Sinequa's Speaker.

Jeff Evernham

VP Strategy & Solutions