Sinequa and Aurexia Join Forces to Deliver AI-Driven Insights to Improve Data Management and Customer Experience for Financial Institutions.
Paris & New York - May 15 2019 - Sinequa, a leader in cognitive search and analytics, and Aurexia, a leader in business consulting for financial services, today announced a partnership to deliver AI-powered technologies that provide financial institutions with maximum protection and control over sensitive customer data, and deliver a smarter, more robust customer experience by delivering contextual insights.
Financial institutions collect massive volumes of data, which can be a double-edged sword. Maintaining significant amounts of customer and portfolio data can provide tremendous opportunities for increased revenue and reduced risks. Yet organizations must comply with stringent regulations such as Dodd Frank (US), MiFID II (EU) and the GDPR (EU). These major regulatory changes heighten the pressure on financial organizations to organize and secure sensitive Non-Public Information (NPI) and Personally Identifiable Information (PII).
“A majority of financial institutions are under-exploiting the volumes of unstructured data, and specifically available data about their clients, that can be helpful for risk & compliance purposes and improved customer service,” said Charles Bain de la Coquerie, partner at Aurexia. “In our view, explicitly mining this content to identify and capture contextual insights using Sinequa’s platform provides tangible business benefits to financial organizations.”
Located in London, Paris, Luxembourg and in Asia, Aurexia operates exclusively in financial services and provides a business consultancy through its dedicated practices: Capital Markets, Transaction Banking, Securities Services, Asset Management, Private Banking, Retail Banking, Finance, Risk and Insurance.
Aurexia’s expertise is also focused on supporting the digital transformation efforts of banks using Sinequa’s AI-powered search & analytics platform to uncover insights to improve client management services, mitigate risks, accelerate compliance with regulatory mandates and more.
“We continue to expand our footprint in the financial services industry, and we are excited to partner with Aurexia, an established leader in the space, to advance that progress,” said Patrick Metaireau, director, Channel Sales EMEA at Sinequa. “Together, we provide customers with powerful intelligence solutions that extract value from financial data and surface actionable information across all business functions, so it can be used to improve things like customer service, risk management, investment banking, regulatory compliance and asset management.”
For more information about how Sinequa helps Financial Services Organizations unlock the potential of their data, please visit: www.sinequa.com/assets/banking-finance.
