New York, USA - January 28 2021 - Sinequa, a leader in intelligent enterprise search, today announced that it has been recognized as a Gold Medalist and leader in the 2021 Enterprise Search Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews named Sinequa a gold medalist, with a 7.7 composite score based on end user feedback. Product Strategy and Breadth of Features were two of the strongest capabilities associated with Sinequa, resulting in an 89% plan to renew. Sinequa also secured the top satisfaction scores in a variety of areas representing vendor capabilities and product features including:
- Business Value Created
- Ease of Data Integration
- Rate of Improvement
Sinequa also received an Emotional Footprint score of +75, receiving top scores around fairness, reliability, and acting with integrity. The Emotional Footprint metrics in which Sinequa ranked highly include:
- Enabling Productivity
- Being Transparent
- Being Respectful
The Emotional Footprint makes the SoftwareReviews Data Quadrant unique in the industry. The scores reflect the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“We are incredibly pleased that our users have made clear the value of an investment in intelligent search, resulting in this Gold Medal recognition by SoftwareReviews. Sinequa’s platform is especially compelling to streamline remote working environments, which can exponentially challenge workers to find the information they need to do their job,” said Jeff Evernham, Vice President, Product Strategy at Sinequa. “Using intelligent search, employees are more productive because they instantly have the information they need regardless of where it is stored. Subject-matter experts are quickly identified even without in-office interaction, and a comprehensive view of content helps manage business risks and ensures compliance.”
To access the Data Quadrant for Enterprise Search: https://www.softwarereviews.com/categories/enterprise-search/
About SoftwareReviews Data Quadrant Awards and Software Reports.
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