Customer Success Stories
They have chosen Sinequa to get instant and relevant insights within their work context, accelerate collaboration and move their business forward.
With Sinequa, over 700 Airbus Group scientists located around the world have a single, secure point of access to all structured applications, unstructured information and people data. With Sinequa’s real-time collaboration capabilities, Airbus Group is able to better foster an environment of cooperative teamwork and healthy competition.
Airbus Defence and Space has chosen the Sinequa solution to provide unified information access and search functionality across numerous information silos and across the entire enterprise. The company’s business encompasses launch vehicles, manned space activities and satellite systems and related services, in other words, complex systems that come with large amounts of documentation, specifications, guidelines, contracts, etc. The geographically distributed organization of the company increases the difficulty to always find the right information at the right time. Employees from business functions as diverse as Engineering, IT, HR, Finance – basically anyone – will be served by the new unified Search capability. In HR, for example, people will look for HR policy, guidelines, and information on mobility that tends to be different in each country Astrium is active in. Engineers are mainly interested in “lessons learned” in order to avoid doing the same work twice or – even worse – repeating painful and wasteful experiences. Everyone, often within geographically distributed teams, expects to find information easily and intuitively, while safeguarding security and corresponding access restrictions.
Airbus Helicopters has chosen Sinequa to improve access to enterprise data and thus increase performance and satisfaction of its employees.
In line with the complexity of the company’s products, rapid and easy access to up-to-date technical information represents a considerable challenge. Indeed, the large European company with a worldwide presence needs to provide a highly secure access to relevant data from most diverse sources and in a variety of languages. Airbus Helicopters was looking for a solution that could meet all its different professional needs in the context of accessing relevant information, rather than creating a specific solution for each profession.
After a conclusive Proof of concept (POC), Sinequa was selected amongst the big players of the Search market, in order to replace Airbus Helicopters’ existing solution from a Search provider recently acquired by a large conglomerate. Amongst the IT criteria of the choice, Sinequa’s Grid architecture and the ensuing scalability were important for Airbus Helicopters. Their current architecture is composed of a 5-node Sinequa Grid distributed across the sites at Marignane (France), Donauwörth (Germany), and La Courneuve (France). This architecture can easily be extended to subsidiaries in America and Asia.
A research-intensive bio-pharma company like AstraZeneca, has to deal with a vast number of highly technical data and documents, produced in-house and by others: research papers, data from medical databases, trial reports of all kinds, patent filings, internal notes, emails and other communications between researchers in different fields, etc. The information in these sources can be of different nature, according to the field of its origin: medical, pharmaceutical, biological, chemical, biochemical, genetic, etc. It may deal with diseases, genes, drugs /active agents, and mechanisms of action. A lot of the information is textual, but there may well be structured information, like molecule structures, formulae, curves, diagrams, etc.
Volume: With the well-known information bases of the trade, and internal information and data bases, companies reach the order of magnitude of about 500 million documents and billions of database records. In a company that is a global player in this field, the number of experts in R&D may well be in the range of 10,000 people and beyond.
Finding networks of experts with similar or complementary expertise on a given subject helps avoid costly redundant research, sheds light on a complex research problem from different angles, fosters cooperation, facilitates drug repositioning and accelerates time to market.
As a single, intranet-based search across all applications, Sinequa helped Atos improve the relevancy and actionability of search results. Sinequa offers rapid indexing and retrieval of more than 10 million documents, with permission settings for thousands of users.
Atos had rapid growth in a short time frame, from a French company with 2,000 employees to a global player of more than 80,000 employees across many locations and through partners and alliances. With Sinequa, they found a way to solve the problem of quickly finding experts in the organization with a platform that allowed rapid-fire sifting through masses of text and data: identifying authors and concepts to quickly map networks of experts and pinpoint links between them. This enabled Atos to quickly respond to RFPs, as they could form the best team for a specific project which increased considerably customer satisfaction by rapid and competent project implementations, and thus protected the company’s margins.
Sinequa provides the context that tames information complexity at Bouygues Construction. Through the indexation of hundreds of different internal sources across the world, Sinequa allows users to identify the right experts, find the right people, partners, locations and projects, and build professional social networks related to experience and project execution.
Sinequa Enterprise Search solution has been selected by the direction of the Competition of the European Commission to improve access to data and increase performance in the processing of cases.
The work of DG Competition is very varied. It has to decide on notifications for mergers and acquisitions within the short time-frame imposed by the applicable legislation (of course, enterprises are in a hurry to pursue their merger and acquisition projects). It verifies suspected abuse of a dominant market position, illicit cartels, etc. It does so as fast as possible in order to mitigate effects on consumers and affected competitors. Each case may concern a different industry, often with a complex legal situation, and just as often with case files containing thousands of documents to be dealt with. Therefore, in order to rapidly take on and become familiar with a case, discover all relevant information while respecting access rights of documents, and to “keep track” of important information of each case, the Directorate-General has chosen the Search and Unified Information Access platform of Sinequa. After a Proof of Concept that provided the opportunity to evaluate several leading search technologies, French software company Sinequa got the buy-in and support of the users and the project team.
The Sinequa platform has been integrated into MAIF’s information system to offer the group’s 6,750 employees a single point of access to information contained in a great variety of sources (one hundred Notes databases, collaborative spaces Quicker, site JCMS, directory, websites, …). They connect to “TaTou” from their work station and their professional “portal” to quickly find answers to their questions be they in relation to their own area of expertise (contracts or claims) or more broadly on all the usages for which they are authorized. The search engine provides different results for the same request depending on the user’s profile.
Sinequa empowers Mercer’s 19,000 users to find not only the most search-relevant documents, but also the people with pertinent skills and experience, leveraging the company’s deep intellectual capital. Using Sinequa has helped the company to save 25% of employee time previously spent searching for information.
Collecting the existing knowledge across a globally active enterprise and making it available for collective use is quite a challenge. With about 360.000 employees around the world and 28.000 Experts in R&D, Siemens tackled this challenge with its project “TechnoSearch”, aimed at optimizing the usage of knowledge available within the enterprise. The goal was to establish a comprehensive solution for everyone that extracts relevant information from the most diverse data sources and puts it at the disposal of employees on one common platform. Siemens implemented this project with Sinequa ES, the leading solution for Content Analytics and Unified Information Access. Today, the company is able to gain precious information from volumes of complex data from applications as well as from unstructured data sources: Siemens employees can look for – and find – information concerning technologies and components available within the company, as well as the corresponding experts. And they can do so with a very comfortable and user friendly solution.
Sinequa implemented successfully its search engine, first in the R&D of Total Chemical & Refining in Belgium and then across the whole business segment. Today, the users of the application confirm and appreciate the ROI in time saved.
Any chemical research laboratory has to deal with a massive amount of documents stored in specific information systems (such as a LIMS). Finding the right information in those documents, patents, and other scientific publications can be very tedious and time consuming, and the task gets even harder without a good knowledge of the organization of the storage (keywords and other metadata attached to documents), and practically impossible without a search engine with semantic capabilities.
The implementation of Sinequa ES has enabled Total Research & Technology to facilitate the search across 10 million documents and information contained in the Oracle database, while maintaining strict control of users’ access rights, in order to respect the high level of confidentiality of certain research results.
Researchers can not only see which topics have already been investigated and access the results, but also look at the safety measures to apply when using certain substances and the corresponding administrative procedures. Sinequa’s semantic analysis capacity provides users with highly relevant results.