Knowledge Management Success Through Winning User Adoption.

Learn from a leading global biopharmaceutical company about their intelligent search success

Why Large Organizations Need Intelligent Search

• Overwhelming amounts of (unstructured) data? Don't know where to start?
• Business drivers behind making information discoverable

The Evolution of UCB's Knowledge Management Strategy

• Building a Knowledge Management roadmap that tackled key challenges
• Deploying a search strategy within Technical Operations & what they learned along the way

Success Factors for Driving User Adoption

• Measures for intelligent search success & Technical Operations users adoption, driven by the KM team
• How implementation partners can help you build a case and deliver a successful search engine

Loïc Glez

Knowledge Management Project Lead, UCB

Frank Grognet

Principal Business Developer, Analyst and Project Director, Atos