- Search Cloud Platform
- Customer journey
For most organizations, there is a gap between the way their content is currently used and all of the ways it could be used to drive business performance. The journey to become information-driven includes all of the steps taken to bridge that gap.
Sinequa serves both large and complex organizations with the most complete enterprise search, on the market.
Customers employ Sinequa’s intelligent search platform to connect all content (both text and data), derive meaning, learn from user interactions, and present information in context. This solves content chaos and informs employees through a single, secure interface. They get the knowledge, expertise, and insights needed to make informed decisions and do more, faster. These organizations accelerate innovation, reduce rework, foster collaboration, ensure compliance, and increase productivity. Become Information-driven with Sinequa.
Steve Sale, Search and Taxonomy Architect at AstraZeneca, presents the genesis of cognitive search at AstraZeneca and the Cognitive Search platform implementation steps and extension to a company-wide level.
At some point in its existence, an organization will realize that there are untapped treasures in their often chaotic data. If they can somehow provide employees with the precious information from within the mountain of data they can significantly boost overall business performance.
Figuring out the best path to ensure employees are consistently well informed can seem daunting. There are so many claims - so much noise - that make it hard to find the right signal. Moving quickly means finding a complete solution. Moving with confidence means using a proven solution. Long-term success means having an intelligent search solution that rapidly provides answers and informs employees, scaling with the growth of your data and the number of users.
We work closely with prospective customers upfront to make sure that our platform is the right fit for their needs. Typically, these organizations are geographically dispersed and have many employees and large volumes of diverse content. At Sinequa, customers are paramount. From initial scoping to implementation and beyond, our customers are paramount--it’s no accident that we maintain near-perfect customer retention rates with a transparent pricing model.
Our implementation projects are collaboratively led by a combined team of customer employees, Sinequa experts, and, in most cases, systems integration partners. These teams aim to create a compelling user experience for the given use case. This ensures adoption while laying the groundwork for additional intelligent search-based apps and soaring ROI.
We actively work with our customers to prioritize projects based on value and feasibility. This is aimed at “quick win” projects that earn buy-in by delivering high value to important user factions. There are exceptions, but most customers start with enterprise search followed by additional intelligent search applications. It is in programs like these where Sinequa shines the brightest. And it is here that organizations begin to reap additional returns on their one-time investment in the platform.
"We are excited to work with Sinequa on this important contract. Using its platform for knowledge management, we are helping NASA to access and utilize decades’ worth of information. By better connecting NASA’s workforce to digital content, we can help them deliver on critical space missions. "
Bob Genter, Executive Vice President and General Manager of the Civilian Markets Customer Group at Saic
Boost the productivity of the entire organization by unifying all your content platforms — applications, repositories, websites, databases, etc. - into a personalized, AI-powered search experience.
Virtually aggregate disparate but related content about a specific topic or entity into a single, integrated view.
Connect employees to people and systems, both internal and external, around the world by making it simple to identify them by their expertise - extracted from content from across the enterprise.
Enterprise Search – the idea of using search to find information, expose related and similar content, and surface insights so employees can fully capitalize on the knowledge embedded within an organization – has many facets (pun intended). But that doesn’t mean that every facet needs to be explored – or even can be explored effectively – to know if it will work for you.
Customers contact you mainly for one of two reasons. Either they have a problem that needs to be solved, or they have a question that needs to be answered. This is true whether they are contacting you for commercial or technical reasons.
Most organizations that invest in search implement a search solution from the Intranet and stop there. A search platform is a great tool that can bring together the organization’s many silos of information. So why limit yourself to a search box in the top right corner of the Intranet interface?