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Sinequa attaches the greatest importance and care to the protection of privacy and personal data, as well as to the respect of the provisions of the applicable Legislation.
In the course of your activity on the www.sinequa.com website, we collect and use personal data relating to you, an individual (hereinafter “Data Subject”).
For all the Processing activities, SINEQUA, a simplified joint-stock company organized under French laws, with a share capital of 714 908,83 €, registered with the Paris Trade Companies’ Register under the number 442 599 213 and having its registered offices at 24, rue de la Pépinière – 75008, Paris, France, determines the means and purposes of the Processing. Thus, we act as a Processor, within the meaning of the Regulation on Personal Data, and in particular Regulation (EU) 2016/679 on the protection of individuals with regard to the Processing of Personal Data and on the free movement of such Data.
By using our website or by subscribing to our services, you provide us with a certain amount of information about yourself, some of which may identify you (“Personal Information”). This is the case when you browse our site when you fill in online forms, or simply when you become a customer.
The nature and quality of the Personal Data collected about you will vary depending on the relationship you have with SINEQUA, the main ones being:
We collect your Personal Data for specific purposes and on different legal grounds.
On the basis of your consent, your Data is processed for the following purposes:
In the framework of the legitimate interest of Sinequa, your Data are processed for the following purposes:
Your Data are intended for the authorized Sinequa collaborators in charge of the management and the execution of the contracts and legal obligations, according to the purposes of the collection and within the limits of their respective attributions.
It may be transmitted for certain tasks related to the purposes and within the limits of their respective missions and authorizations to the following recipients:
When your Data is provided to our service providers and subcontractors, they are also required not to use the Data for purposes other than those originally intended. We make every effort to ensure that these Third Parties maintain the confidentiality and security of your Data.
In all cases, only the necessary Data is provided. We make every effort to ensure the secure communication or transmission of your Data.
We do not sell your Data.
Sinequa strives to keep the Personal Data in France, or at least within the European Economic Area (EEA).
However, it is possible that the Data we collect when you use our platform or services may be transferred to other countries. This is for example the case if some of our service providers are located outside the European Economic Area.
In the event of such a transfer, we guarantee that it will be carried out:
We retain your Personal Data only for as long as is necessary to fulfill the purpose for which we hold the Data and to meet your needs or our legal obligations.
Retention times vary depending on several factors, such as:
The retention periods for your Data are as follows:
Sinequa is committed to protecting the Personal Data we collect, or that we process, from loss, destruction, alteration, unauthorized access, or disclosure.
Thus, we implement all appropriate technical and organizational measures, depending on the nature of the Data and the risks that their Processing entails. These measures must preserve the security and confidentiality of your Personal Data. They may include practices such as limited access to Personal Data by persons authorized by their functions, pseudonymization or encryption.
In addition, our practices, and policies and/or physical and/or logical security measures (secure access, authentication process, backup, software, etc.) are regularly reviewed and updated as necessary.
The GDPR provides Data Subjects with rights that they can exercise. Thus, are provided:
Additional rights may be granted by the Local Regulations to affected Persons.
To this end, Sinequa has implemented a procedure for the management of individuals’ rights in accordance with the requirements of the applicable Legislation. This procedure establishes:
To exercise your rights, you may contact the Data Protection Officer (DPO): email@example.com – 24 Rue de la Pépinière, 75008 Paris.
When you send us a request to exercise a right, you are asked to specify as far as possible the scope of the request, the type of right being exercised, the Personal Data Processing concerned, and any other useful information, in order to facilitate the examination of your request. In addition, in case of reasonable doubt, you may be asked to prove your identity.
You also have the right to complain to the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, about the way in which Sinequa collects and processes your data.
This Policy may be updated from time to time to reflect changes in the Personal Data Regulations.
Date of last update 01/09/2023.