Many industries have jobs that require a unified or 360-degree view of an entity to get their work done. Seeing all you need about a customer is common to all industries. But, depending on the use case and user, you may need a unified view of a deal, drug, investment, product, part, or risk. The biggest obstacle blocking a unified view is data scattered across systems and organizational silos.
Coupling 200 connectors with custom user interfaces means Sinequa’s software provides unified data views for any role in any industry. And, as a platform, you can use it for multiple use cases across lines of business and functions. It is very easy to create specialized apps on top of the platform for specific use cases and user categories.
This whitepaper offers a definition of Cognitive Computing supported by concrete use cases showing how cognitive information systems are capable of extracting insights from big and diverse data sets for users in their work context.
For a complete and seamless customer experience, you need to see the past, present, and future of your company’s relationship with a customer. Sinequa’s software searches and analyzes the relevance of data in any location in any format for the topic at hand.
Every job has a key outcome. If you work in pharmaceutical R&D, it’s drug discovery. If you work in small business banking, it’s loan growth. Sinequa provides a unified view of the entity or concept that you need to accomplish your job.
With Sinequa you can create a unified view of a customer, product, investment or any topic you need without building a central repository or data lake. Sinequa software indexes data where it stands and leaves legacy systems untouched.
With Sinequa, the 10th largest bank in the world can instantly extract and interpret data from more than a billion documents in multiple formats stored in many siloed systems.
The Sinequa platform scales to support 1.3 million queries per day with a peak of 120 queries per second.
All the bank’s employees spread across different businesses have complete and relevant customer information at their fingertips.
Your people need information, not data. Your employees waste a day, even an entire week searching for information across silos, systems, and clouds. You can automate and delegate data work to Sinequa’s software, so you can empower your employees can do their best work.
You need a full 360-degree view. Whether you’re building a new product or assessing a risk, partial views don’t help much. You need to see every angle. Sinequa software ingests data from any source in any format and visualizes the information the way you want.
Front-line sales and service workers need a complete picture of the customer’s situation. For example, for a bank, you need to see customer accounts, transactions, call histories, and financial goals. Executives need a birds-eye view. Managers need metrics. Sinequa can tailor information presentation to specific user groups so they each see what matters most to them.
With Sinequa software, you’re ready for today and tomorrow. We work with the largest most complex organizations in the world and handle their user and information requirements seamlessly. It’s standard for us to index hundreds of millions of documents and help hundreds of thousands of users do their jobs more productively.
Sinequa serves both large and complex organizations with the most complete enterprise search, on the market. Customers employ Sinequa’s intelligent search platform to connect all content (both text and data), derive meaning, learn from user interactions, and present information in context. This solves content chaos and informs employees through a single, secure interface. They get the knowledge, expertise, and insights needed to make informed decisions and do more, faster. These organizations accelerate innovation, reduce rework, foster collaboration, ensure compliance, and increase productivity.
"Sinequa is an outstanding product that has transformed our enterprise search experience for our organization. The biggest advantage of Sinequa is their out of the box NLP and their easy to configure data connectors. Sinequa is also an outstanding partner to work with and understands the importance of Enterprise Search and Search Based Applications to organizations like us."
Review from Gartner Peer Insights - 5 stars out of 5
Success stories - This building materials merchant has a network of 2,000 outlets run by 63,000 employees in 27 countries. The challenge was how to provide tools and process to 15,000 salespeople in 2,000 branch locations with the right information needed during live customer interactions.
Success stories - The active investment management industry faces fundamental challenges. As funds flow from active to passive strategies, investment managers need to think differently. Learn how they created over USD 20 million of value while building a platform that supports many use cases.
Success stories - Watch a short interview conducted by Enterprise Management 360 in which Sinequa expert Martin Saunders highlights the critical role of search within the enterprise. In the video, Martin describes Sinequa's mission to connect data-intensive organizations with the knowledge, expertise, and insights they need to make information-driven decisions.