Inform Online 2020 – Ambient Search for the Modern Digital Workplace
The modern workplace is the digital workplace. Knowledge workers, wherever they work, must serve customers, solve operational problems, collaborate, and make fact-based decisions – all on a dime. They need relevant information that is infused into their workplace applications. Enter ambient search, which not only connects all of your structured and unstructured data but extracts meaning from each item and understands how it relates to search intent. As it ingests more data over time, machine learning continuously makes more connections, identifies new patterns, and improves the results. This allows knowledge workers to ask questions and get answers, irrespective of which application they happen to be using. In this session, Forrester VP and Principal Analyst will describe the emergence of and requirements for ambient search.