Lauren Trees, Principal Research Lead at APQC, Knowledge Management, presents at Sinequa’s 2021 Inform Online: The Renaissance in Knowledge Management.

In this presentation, she reviews a research report highlighting the current challenges around information management and the effects of the COVID-19 pandemic. She discusses the impact of remote work, what organizations can do to improve search and discovery, and better support collaboration within the enterprise.

In this video, you’ll learn about:

  • Assessing the Effectiveness of Your Knowledge Management Program: Discover the key indicators and criteria to evaluate whether your knowledge management program is still effective and up-to-date. Gain a comprehensive understanding of the challenges faced by traditional knowledge management approaches and learn how to identify areas of improvement within your organization.
  • Modernizing Knowledge Management with AI and Intelligent Search: Explore how artificial intelligence and intelligent search technologies can revolutionize knowledge management practices. Learn about the capabilities of AI-powered systems in extracting insights from vast amounts of unstructured data, improving information discoverability, and facilitating knowledge sharing across your organization.
  • Achieving Operational Efficiency and Employee Empowerment: Understand how modernizing your knowledge management program can significantly improve operational efficiency and employee empowerment. Discover strategies to streamline information access, enhance collaboration, and leverage collective intelligence, ultimately fostering a culture of continuous learning and innovation within your organization.