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Innovations in Intelligent Search - A Medium Series
Sinequa prides itself on our state-of-the-art technology and our continuous innovation - and our crack team of machine learning experts, developers, and linguists are constantly breaking new ground to improve the information retrieval techniques used in Sinequa’s platform. This team has ...
How to adopt a solid knowledge management strategy?
Your first day on a new job offers a great opportunity to understand knowledge management (KM). You get to work and observe that everyone just seems to know what the company does and why various details of the work are important. ...
Build your own digital workplace, one lego brick at a time
Want to see a digital workplace? Look around. You’re probably in one right now. That’s right, if you are using a computer at work, you’re in a digital workplace, whether it was intended as one or not. The last year and ...
Content analytics: One of the pillars of an enterprise search engine
The comedian Steve Martin wasn’t thinking about content analytics in 1978 when he recorded his classic album, “A Wild and Crazy Guy.” One of his bits, though, turns out to be quite thought provoking from the perspective of today’s content intelligence ...
Insight engine helps integrate and operationalize your wealth of Customer Data
B2B customer support teams help organizations maximize the value of the products and services they’ve purchased. However, these individuals may be responsible for handling customers and products that range from the dozens to the hundreds of thousands. In addition, they’re rated ...
How to harness unstructured data and gain insights
Using data to gaining insights into a business is by now a well-understood tactic in the corporate world. However, while the idea is easy to understand, its execution can be challenging. There are many reasons for this, including a lack of ...
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Knowledge Management Is the Key to Unlocking the Full Power of Customer Support
B2B customer support teams help organizations maximize the value of the products and services they’ve purchased. However, these individuals may be responsible for handling customers and products that range from the dozens to the hundreds of thousands. In addition, they’re rated ...
Search software: How B2C habits have changed our B2B expectations
The comedian Steven Wright once famously quipped, “I walked halfway across Texas looking for my dog. It turned out he was right behind me.” Wright didn’t know it, but he was describing the state of search at most corporations. We save ...
How Digital Employee Experience impacts your business
People who entered the workforce after 2000 will not remember the moment, so clearly etched in the minds of a slightly older generation, when people stopped talking on the phone and began to communicate primarily over email. This was an early ...
