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6 Ways a Data-Driven Approach Helps Your Organization Succeed

6 Ways a Data-Driven Approach Helps Your Organization Succeed

Intuition and gut instinct can bring some value to making important business decisions. But they aren't reliable ways to make informed decisions. Following a hunch without using a data-driven approach is often risky. This is especially true in high-stakes decisions at ...

Intelligent Enterprise Search
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Unleash Your Computer Aided Design (CAD) Data to Drive Insights and Discovery

Unleash Your Computer Aided Design (CAD) Data to Drive Insights and Discovery

Designing and engineering a new part is costly. Doing so impacts downstream activities such as purchasing, sourcing, and inventory management. Errors and redundant work are often due to the inability to access the latest version of a CAD model. These CAD ...

Intelligent Enterprise Search
If Data Is the New Water, Here's How to Tap that Well

If Data Is the New Water, Here's How to Tap that Well

When analysts and the media talk about data, it’s always as a problem that needs rapid resolution. There is breathless coverage about the 5Vs of big data. We learn that it’s increasing exponentially in volume, velocity, and variety – eluding our ...

Intelligent Enterprise Search
Managing B2B Relationships with Expert Customer Support

Managing B2B Relationships with Expert Customer Support

Technology is reshaping the customer experience. Virtual reality (VR) and augmented reality (AR) make it possible to experience products in context, whether from work-from-home offices or customer experience centers. Intuitive interfaces, knowledge bases, automation, and artificial intelligence (AI)-guided processes makes it ...

Customer Service
manufacturing-efficiency

How to Improve Manufacturing Efficiency: Two Things Hindering Your Success

Manufacturing project costs are high, especially when it comes to producing new products and parts. When mistakes and delays happen, unforeseen costs add even more to the total expense. There are many factors that can impact the smooth completion of a ...

Manufacturing
Investigation Intelligence: The Technology of Truth

Investigation Intelligence: The Technology of Truth

An investigation is a search for truth. It need not involve the police or the courts. It could be financial regulators assessing whether to supervise an institution more closely. It includes internal auditors identifying and reducing risks or government investigators surfacing ...

Intelligent Enterprise Search

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Large business: Why do you need a secure search engine?

Large business: Why do you need a secure search engine?

The enterprise search engine is an essential tool for employee productivity and organizational effectiveness. The technology must be secure, however. Indeed, the very act of deploying an advanced search engine can create risk exposure if potential vulnerabilities are not addressed up ...

Intelligent Enterprise Search
Data Access: Creating Real-Time Insight from Your Vast Data Wealth

Data Access: Creating Real-Time Insight from Your Vast Data Wealth

It’s no secret that organizations are awash with information. Yet data access issues bedevil business teams, who want to use high quality, accurate, up-to-the-minute information for customer experience initiatives, process optimization, and other digital transformation initiatives. However, while organizations are creating ...

Intelligent Enterprise Search
customer-360

Customer 360: Get intimate with your customer

Attorneys can raise an objection if opposing counsel brings up a piece of information that is not known to all parties. He or she can stand up in court and say, “Objection! Assumes facts not in evidence!” Imagine if customer service ...

Customer Service
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