Applying Generative Language Models to Enterprise Knowledge Management
From producing social media content and writing computer code to building interactive voice assistants, generative language models like GPT are being explored by organizations across industries for a growing number of use cases. The speed and scale at which these models can operate, and their utility in automating and optimizing a wide variety of tasks, has caught the attention of IT and business leaders hungry for greater productivity and innovation.
However, while they can ingest and analyze information amazingly fast, getting the right answers to important questions about your enterprise can be a different matter. When accuracy and reliability count, an AI solution that can effectively locate correct and trusted information business users seek is crucial.
Generative language models have a lot of potential for transforming knowledge management and knowledge-intensive departments such as contact centers and internal help desks. To discuss strategies for effectively leveraging, including emerging best practices and pitfalls to avoid, watch the webinar recording of Applying Generative Language Models to Enterprise Knowledge Management.
In this webinar, you’ll explore:
- The shortcomings of the current KM approach
- Creating an agile and streamlined KM with a GenAI Answer Engine
- How GenAI can and will revolutionize business
- How adding search to GenAI makes it accurate, safe, and reliable…right now
Watch the recording of Applying Generative Language Models to Enterprise Knowledge Management.