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✓Based on interviews with five global enterprises, representing a $20B revenue, 40,000-employee composite organization.
New 2026 Study
Fragmented enterprise knowledge creates inefficiencies that slow business and limit AI initiatives. To quantify the impact of unifying enterprise knowledge with Sinequa AI-powered search, Forrester Consulting analyzed a composite organization with $20B in revenue and 40,000 employees, based on interviews with five global enterprises, finding a 299% ROI from the investment.
Sinequa unifies fragmented enterprise knowledge into one governed, permissioned search layer, and grounds AI in trusted context. Forrester spent six months examining what that delivers. The findings are operational: expert time recovered, contractor costs avoided, work no longer repeated.
A six-month analysis. Five global enterprises interviewed, operating across Europe, North America and Asia Pacific.
299%
Return on investment (ROI)
20%
Higher search productivity
$16.5M
Contractor costs avoided
120h
Saved per compliance audit
Essential reading for enterprise leaders evaluating how AI-powered search can unlock knowledge, improve productivity, and support AI initiatives at scale.
With ChapsVision, we are already seeing faster innovation, reduced rework, and a more agile response to market and regulatory demands. ChapsAgents marks a major step forward in the platform, enabling us to unlock the agentic potential of our digital thread across the business.
Oliver Scott Beard Principal Technical Architect – AI Systems, Cummins
Total Economic Impact™ is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients.
The TEI™ methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.