Transforming Manufacturing Knowledge Access Across R&D and Customer Care

Manufacturers manage massive volumes of siloed product, engineering, and service data spread across PLM, CRM, FMEA, FDA records, manuals, and more. This fragmentation slows R&D teams, strains Customer Care, and leads to missed insights.

Sinequa unifies all this information into one intelligent search experience, turning raw, scattered data into instantly accessible knowledge.

What You’ll See in This Demo

For R&D Engineers:

  • Access product specs, BOMs, change history, design files, and compliance documents in seconds

  • Find experts and related knowledge instantly

  • Eliminate time wasted navigating dozens of systems

For Customer Care:

  • Surface the right troubleshooting steps, similar cases, and technical documents from a single interface

  • Identify part substitutions using BOM and drawing analysis

  • Reduce Time to Resolution and deflect tickets

Why It Matters

With advanced NLP, AI-powered relevance, and secure enterprise search, Sinequa guides every employee to the right information—fast, accurate, and always compliant.

Fill out the form to watch the full demo and see how Sinequa accelerates R&D efficiency and customer support performance in manufacturing.