Voice of Customer : Harness AI-powered intelligence to make data-driven decisions with confidence (TotalEnergies)

Total CTG (Corporate Technology Group) explains its usage and roadmap with Sinequa in a 5 minutes video. By implementing Sinequa, they are now able to surface documents and expertises, connect new comers with technologists.

Discover customer feedback with Sinequa’s Voice of Customer (VoC) analytics. Uncover sentiments, preferences, and trends in real-time. Harness AI-powered intelligence to make data-driven decisions with confidence.

You’ll learn about:

• Deeper Understanding: Gain unparalleled insights into customer sentiments and preferences.
• Real-Time Analysis: Stay ahead by accessing real-time feedback for prompt action.
• AI-Powered Intelligence: Extract meaningful patterns from vast customer data.