Enterprise Knowledge Management Solutions

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Enterprise Knowledge Management

Intelligent Knowledge Management Solutions for the Enterprise

Your organization’s knowledge exists. The problem is that your people can’t find it, not reliably, not at scale, not across every system where it lives. Sinequa changes that.

Sinequa’s AI-powered Enterprise Knowledge Search connects your entire knowledge landscape, documents, experts, systems, and data, and makes it instantly findable, reusable, and actionable across your organization.

One platform. Every source. Answers you can trust.

Search everything, automatically
Context-aware, not keyword-dependent
Find internal experts, not just documents
Governed and secure by design
Every answer is traceable

Why Enterprise Knowledge Management Fails

According to McKinsey Global Institute, knowledge workers spend nearly 20% of their working week searching for internal information and still don’t find what they need. The cost isn’t just productivity. It’s missed decisions, inconsistent customer answers, regulatory risk, and institutional knowledge walking out the door when experienced employees leave.

Legacy enterprise knowledge management systems were built for a different era: document storage, manual tagging, siloed repositories. They can’t keep pace with how enterprise knowledge actually lives — scattered across SharePoint, Confluence, SAP, Salesforce, ServiceNow, email, and hundreds of other systems — in dozens of languages, formats, and access tiers.

Generic AI tools introduce a different risk: they generate answers without understanding your organization, your data, or your security model. The result is plausible-sounding outputs that can’t be trusted, traced, or governed.

What Intelligent Knowledge Management Looks Like

Sinequa is an enterprise agentic AI platformbuilt on a foundation of intelligent knowledge discovery. Where traditional knowledge management tools retrieve documents, Sinequa understands knowledge — connecting content, context, and expertise across your entire organization.

How Sinequa’s Knowledge Management Platform Works:

Unified search across all knowledge sources

Sinequa's Enterprise AI Search indexes knowledge from 200+ enterprise systems simultaneously — SharePoint, Confluence, SAP, ServiceNow, Documentum, and more — with no manual uploads or tagging. Employees get one entry point to everything.

Context-aware answers, not keyword matches

Advanced RAG grounds every AI-generated answer in verified enterprise content — not public LLMs. Employees get accurate, traceable responses with sources they can click through and audit.

Conversational AI that acts as a knowledge partner

Sinequa AI Assistants let employees ask questions in plain language and get structured, cited answers across all their knowledge sources — with role-based access enforced automatically.

Expert discovery — find people, not just documents

Sinequa surfaces the people inside your organization who hold relevant expertise — connecting employees to the right colleagues at the moment of need. This is especially valuable for research and innovation and engineering teams.

AI agents that don't just find knowledge — they act on it

For organizations ready to go beyond retrieval, Sinequa's Enterprise AI Agents can execute end-to-end workflows grounded in your knowledge — automating support escalations, compliance checks, onboarding, and more via agentic AI orchestration.

Built for Enterprise Scale and Security

Knowledge management without governance is a liability. Sinequa’s security architecture enforces access controls at the query level — not just at platform login — so every result a user sees is already filtered by their permissions. Existing directory and role structures are inherited automatically.

pre-built enterprise connectors

0M+

documents indexed for a single global biopharma customer

of support queries answered immediately (Airbus Helicopters)

Results from Global Enterprises

Sinequa powers intelligent knowledge management for some of the world’s most complex organizations.

We lose a lot of time searching through our various databases and existing tools, along with drawings and technical documentation. We selected Sinequa’s search engine because of its high performance and the fact that it’s straightforward to index databases.

Frédéric Antoine, Technical Support Network Manager, Airbus Helicopters

Who This Is Built For

Sinequa’s knowledge management solutions are the right fit if:

Employees spend more than 30 minutes a day searching for information they know exists somewhere
You’ve deployed SharePoint, Confluence, or a legacy intranet — and people still can’t find what they need
Critical institutional knowledge leaves every time an experienced employee does
You need AI-powered knowledge discovery that legal, compliance, and IT security can approve
You’re a CIO, CTO, CDO, or Chief Knowledge Officer responsible for making enterprise knowledge usable at scale
You want a path from knowledge management to full Agentic AI — without replacing your investment

See Intelligent Knowledge Management Live

In a 30-minute demo, we’ll connect Sinequa to your actual knowledge sources, SharePoint, Confluence, SAP, or wherever your knowledge lives and show you how your teams would find answers they currently can’t.

Book a Demo

Frequently Asked Questions

Enterprise knowledge management is the discipline of capturing, organizing, and activating the institutional knowledge inside an organization — documents, data, expertise, and processes — so employees can find and use it when they need it. Legacy KM systems fail because they rely on manual tagging and siloed retrieval. Intelligent knowledge management uses AI to make knowledge discoverable automatically, across every system.

SharePoint and Confluence store and organize documents. Sinequa searches across all sources simultaneously, understands context not just keywords, surfaces expert knowledge and people alongside documents, and enforces security at the query level. It’s knowledge discovery — not document retrieval.

Sinequa includes 200+ pre-built connectors that index content from SharePoint, Confluence, Salesforce, SAP, ServiceNow, Documentum, and hundreds of other enterprise systems — without manual uploads or tagging. All results are governed by your existing access permissions automatically.

Yes. Sinequa enforces access controls at the query level — not just at platform login — so every result is filtered by the user’s permissions. The platform is trusted by organizations in life sciences, aerospace, financial services, and government, and is SOC2 and ISO 27001 compliant.

Yes. Sinequa’s knowledge management layer is the foundation of a full enterprise agentic AI architecture. Customers start with knowledge search and AI assistants, then expand to autonomous enterprise AI agents that not only find knowledge but act on it — triggering workflows, drafting responses, and executing multi-step tasks across business systems.