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How the Sinequa Insight Engine Streamlines Global Biopharma Product Development
The worldwide rush to develop a COVID-19 vaccine has been front-page news for months. The media has shined a light on just how complex it is to develop new vaccines, drugs, and other healthcare products. To “discover” a new drug requires ...
Inside Enterprise Search: The Search Index
Large enterprises and organizations collect an enormous amount of content and data, each day adding new pieces to the stockpile. More than 80% of that data is unstructured, scattered, and siloed across a variety of systems, formats, and languages.To help employees ...
Unlock the Full Potential of Customer Service Representatives
Think about your day-to-day experiences with customer service and support. What comes to mind? If you’re like many, you probably think about frustrating searches through knowledge bases, navigating interactive voice response (IVR) sequences that seem to get longer every day, and ...
Unleash Your Computer Aided Design (CAD) Data to Drive Insights and Discovery
Designing and engineering a new part is costly. Doing so impacts downstream activities such as purchasing, sourcing, and inventory management. Errors and redundant work are often due to the inability to access the latest version of a CAD model. These CAD ...
If Data Is the New Water, Here's How to Tap that Well
When analysts and the media talk about data, it’s always as a problem that needs rapid resolution. There is breathless coverage about the 5Vs of big data. We learn that it’s increasing exponentially in volume, velocity, and variety – eluding our ...
Managing B2B Relationships with Expert Customer Support
Technology is reshaping the customer experience. Virtual reality (VR) and augmented reality (AR) make it possible to experience products in context, whether from work-from-home offices or customer experience centers. Intuitive interfaces, knowledge bases, automation, and artificial intelligence (AI)-guided processes makes it ...
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How to Improve Manufacturing Efficiency: Two Things Hindering Your Success
Manufacturing project costs are high, especially when it comes to producing new products and parts. When mistakes and delays happen, unforeseen costs add even more to the total expense. There are many factors that can impact the smooth completion of a ...
Investigation Intelligence: The Technology of Truth
An investigation is a search for truth. It need not involve the police or the courts. It could be financial regulators assessing whether to supervise an institution more closely. It includes internal auditors identifying and reducing risks or government investigators surfacing ...
Large business: Why do you need a secure search engine?
The enterprise search engine is an essential tool for employee productivity and organizational effectiveness. The technology must be secure, however. Indeed, the very act of deploying an advanced search engine can create risk exposure if potential vulnerabilities are not addressed up ...
